Delivery and Orders
We offer the following delivery rates:
ORDERS FROM AUSTRALIA
The Child Hood offers free shipping for all orders over $150 and a flat rate of $8.95 for all orders under $150 (Order total is after any applied discounts). Registered post generally takes between 2-7 days for delivery.
We also offer Express Post for a flat rate of $13.95. Express post means generally next day delivery after item is shipped. Express post generally takes between 1-3 days for delivery.
Delivery times are an estimate and are according to the Australia Post network. In Australia, please add 1-3 business days for delivery to Western Australia. Delivery times may vary between regional and metro areas.
ORDERS FROM NEW ZEALAND
The Child Hood ships to New Zealand for a flat rate of AUD$20 with shipping via Registered post. Estimated delivery time is 6+ business days.
We do not offer any express post delivery to New Zealand.
For the United States, Canada, Japan, Singapore, Hong Kong and China, we offer registered shipping for AUD25. Estimated delivery time is between 3 and 10 days.
The Child Hood offers a flat rate International shipping rate of AUD30 and is sent via Registered Post. Estimated delivery time is between 3 and 10 days.
International shipments are dispatched via Australia Registered International Post and Australia Express International Post - please contact us for more information if you have any concerns.
For all orders, The Child Hood will inform you once your item has shipped. Once The Child Hood has delivered the merchandise to the carrier, you will assume the risk of loss and title for the merchandise. You are responsible for any additional taxes and duties. The Child Hood is not responsible for any fees charged by customs. If you decide to refuse any shipments from The Child Hood, you are responsible for the original shipping charges to you, any duties, taxes and/or customs charges that are incurred on the package (on both the original and return shipments), and the cost of returning the package to The Child Hood. This amount will be subtracted from your merchandise refund. All orders are sent with authority to leave, please leave a note at checkout if you require signature on delivery.
You will be sent a shipping confirmation which will include your tracking number. Please follow the link in the email you will receive when your order is sent.
*Order total is after any applied discount.
We will dispatch orders within 2 business days from the date that we receive your order and credit verification has been confirmed. Transit times do not include Saturday, Sunday or holidays. Order processing could take longer during peak or Sale periods. Please allow extra time for orders made during this period.
All prices are in Australian Dollars (AUD) and The Child Hood reserves the right to change pricing at our discretion without notice.